Shipping Policy

Order Processing
Orders are processed within 1-2 business days as per availability. Orders are processed and shipped on business days (Monday to Saturday, excluding holidays). Case Of Charms ships products to most major cities in India through reputed couriers. We also ship to many Tier-2 and Tier-3 cities and towns. Considering the valuable merchandise, we may not be able to deliver to some remote locations.

We are continuously trying to expand our presence and shorten our delivery lead times. We will keep the customers informed of our developments.

Shipping Charges
We charge a standard shipping rate within India, and delivery takes 5-7 working days.

Delivery Time
Products are shipped from our warehouse in 1-2 business days after placing the order, depending on product availability. It may take another 5-7 business days for it to be delivered to the customers excluding the date of dispatch. Thus the total time for an order to reach the customer is 6-9 business days within India excluding the day when the order was placed.

Items on which couriers place restrictions may take additional time to deliver or may have to be cancelled.

 

Tracking Your Order

Tracking Information: Once your order is shipped, you will receive an email or text message with the tracking number and a link to track your shipment.

Updates: You can also track your order status through your account on our website.

 

Delivery Issues

Incorrect Address: Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at hello@caseofcharms.com We will assist you in resolving the issue.